Can I edit the website myself?
Where content editing is included, we set up an editing approach that suits the chosen platform and show your team how to update the agreed content. The editing approach is confirmed in your proposal.
Can you redesign an existing website?
Yes. We start by reviewing the current structure, content and what is already working. Content migration and redirects for changed page addresses are included where the agreed scope requires them.
Can an online store accept payments?
Online payments can be included through a payment provider that suits your business and platform. The provider’s account approval, requirements and transaction fees are separate from Clicksoft’s fees.
How are pricing and timelines determined?
Both depend on the pages, features and integrations you need, how ready your content is and how quickly approvals happen. After an initial conversation, you receive a proposal with the scope, cost and an estimated timeline.
What support is available after launch?
Support can be agreed in your proposal — for example content updates, platform updates, backups and technical fixes. What is covered, and how requests are handled, is set out in writing.